Talking About My Generation ‘we’ are committed to protecting your privacy.
For the purpose of UK GDPR and Data Protection Act 2018, the data controller is Yellow Jigsaw CIC, Suite 3, Waterside Business Centre, Leigh WN7 4DB.
Our registered company number is 09197741 and we are a social enterprise.
Privacy
What information do we collect about you?
We collect information about you when you subscribe with us or place an order for products or services. Website usage information is collected using cookies.
What we might collect from you:
- You may give us information about you by filling in forms on our site talkingaboutmygeneration or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you subscribe to our newsletter, leave a comment on the site or buy a product from the shop, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.
- With regard to each of your visits to our site we may automatically collect the following information:
– technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
– information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Information we collect
We may collect the following information about you:
- name and address
- contact details
- what kind of services/products you are interested in
- other information to allow us to process your booking or order
- your payment details
- images/videos of individuals who have consented to this on your website
We may collect personal information about you when you:
- Fill in an enquiry form on the website
- Contact us by email
- Contact us by telephone
- Purchase goods/services
- Fill in a form at one of our workshops/events
How will we use the information about you?
We use your information collected from the website to understand how you use our website, and where you have visited us from.
About Cookies
This website uses cookies. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
By using this website and agreeing to this policy, you consent to MyGen use of cookies in accordance with the terms of this policy.
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.
Our website uses cookies to distinguish you from other users of our website. This helps us remember your preferences for a great user experience and also allows us to keep improving our site. Learn more about our Cookie Policy.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.
Cookies on our website
MyGen uses the following cookies on this website, for the following purposes: Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.
To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Refusing cookies
Most browsers allow you to refuse to accept cookies.
Blocking cookies will have a negative impact upon the usability of some websites.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
How we use your information
We use information held about you in the following ways:
– to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
– to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
– to notify you about changes to our service;
– to ensure that content from our site is presented in the most effective manner for you and for your computer.
– to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
– to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
– to allow you to participate in interactive features of our service, when you choose;
– as part of our efforts to keep our site safe and secure;
– to measure or understand the effectiveness of advertising, and to deliver relevant advertising to you;
– to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Disclosure of your information
We may share your personal information with any member of our team.
We may share your information with selected third parties including:
- Business partners, suppliers and sub-contractors for the performance of any contract we enter into with [them or] you.
- Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. [We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 100 women aged over 60 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, men in M33). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience].
- Analytics and search engine providers that assist us in the improvement and optimisation of our site.
Where we store your personal data
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Visitor comments may be checked through an automated spam detection service.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we cannot responsibility or liability for these policies.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at changingtherecord@gmail.com or by unsubscribing from our services at any time.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we cannot responsibility or liability for these policies.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act and you will not be charged for the first time you ask to see this information.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Legal Requirements and Law Enforcement
The law only allows us to use your personal information in certain limited circumstances:
- where you have consented to us using your personal information
- where we need it to perform the contract for goods/services
- where it is necessary for our legitimate interests
- where we need to comply with a legal obligation – like keeping records for VAT purposes
We may disclose your personal information to third parties:
- if we sell our business in which case the personal information that we hold will be part of the transferred assets
- if we are required by law, or in order to enforce or apply our terms of use. This includes exchanging information with other organisations for the purposes of fraud protection and credit risk reduction
Marketing
We contact you to provide you with information about our services, special offers, and other news. You can opt out of such marketing at any time and if you wish to do so, please email us at changingtherecord@gamil.com
Other third parties
We may share your information with certain other third parties including:
- website providers
- Analytics and search engine providers
Customer data retention periods
Type of Documents | Description of Document | Retention Period |
Marketing Data | Name and contact details of people expressing interest in our goods or services. | Up to 24 months from last contact or unsubscribe received. |
Order Data | Name and contact details of all customers including emails, addresses and payment information | 7 Years after last order. |
Emails
If you choose to send us information via email, we cannot guarantee the security of such information until it is delivered to us.
Access to information
You have the right to access information that we hold about you. If you wish to receive a copy of the information that we hold, or to request that we change, amend, delete your information or restrict our processing please contact changingtherecord@gmail.com
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to changingtherecord@gmail.com
Complaints
If you make a request to us under this Privacy Policy and you are unhappy with the response, you can ask for the request to be reviewed.
If you are not happy with how this complaint is dealt with you have the right to complain to the Information Commissioner’s Office. They can be contacted as follows:
03031231113
Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
We review this privacy on an annual basis. This policy was last updated in September 2023 in line with GDPR.
We welcome questions, comments and requests regarding this Privacy Policy which can be sent to changingtherecord@gmail.com